Welcome to the University of Arkansas Cooperative Extension Service Banner Self Service Site!

As an Extension employee, you will be able to check your personal information and perform certain tasks from anywhere you have Internet access. Banner Self Service is a web-based program that lets you:

You will need a Banner User ID and Password to access Self Service.  If you are a new employee, we will be setting up your Self Service account soon, and you will receive an e-mail when the setup is completed.  If you are a current employee, and you don't know what your Banner User ID is, you can use the "Look Up Employee ID and Banner User ID" function on the Self Service login page (http://ban.uaex.edu) to get your Banner User ID.

Resetting Your Banner Password

Your Banner Password gives you access to all Banner-related products, such as:

Note: Your Banner Password DOES NOT CONTROL your access to other systems such as AIMS, In-Service Training, Publications and On-Line Ordering - those are controlled by your Intranet Password (or other passwords).  These are completely separate passwords - changing one of them does not change the other.  The list of links to reset those other passwords is available through our Intranet Home Page http://intranet.uaex.edu.

Resetting Your Password

If you don't remember what your Banner Password is, or if your Banner Password isn't working for you, or if it says your account has been locked, you can use the "Reset Banner Password" function to reset your password.

To reset your Banner password on that Reset Banner Password web page:

  1. Fill in the first two fields (partial SSN and last name) on that reset page,
  2. Click the Submit button,
  3. Wait about a minute for the e-mail it will send you containing your temporary password (which starts with a "T"),
  4. Fill in the third field on that reset page with the temporary password that it e-mailed to you (see copy-and-paste below),
  5. Click the Submit button again (make sure you still have the first two fields filled in as well before doing that second Submit).

Be sure to copy-and-paste the temporary password from that latest e-mail that it sends you into that third field on that Banner Password Reset page before clicking the Submit button again - don't try to type it in, especially since there are three places you will have to enter it during this process.  To copy the temporary password from that e-mail: double click on the password to highlight it, click your right mouse button on the highlighted password, and select "Copy" from the menu that comes up.  To paste the copied password: click your right mouse button in the field you want to paste it to, and select "Paste" from the menu that comes up.

After it resets your password, it will give you two links to go to: either Banner Self Service or Banner WebForms. Click on the word "here" for Banner WebForms or Banner Self Service. In the login page, enter your Banner User ID (usually your first initial last name) into the User ID field. Then, paste the temporary password into the Password field.  After those two fields are filled in, click the Login button (for Self Service) or the Connect button (for WebForms).

When you log in using that temporary password, it will say that your password has expired. Paste the temporary password into the first field of that password change screen, and enter a new password into the second and third fields of that password change screen, and click the Login button. The new password that you create must be at least 8 characters long and have both letters and numbers (but no special characters such as dashes or underlines) and must not be something you've used before for your Banner password.

Note that your User ID for Self Service is your Banner User ID (not your 6-digit Employee ID or your Intranet ID), which is usually your first initial last name, and your Password is your Banner Password (not your Intranet Password), which is originally a pre-expired temporary password (starting with "T") that is e-mailed to you.

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